Building a Feedback Culture Practice Areas
Places to continue growth and learning
Purpose: How to give, receive, and integrate feedback to adapt, learn, and win.
Individual
Make a list of the different areas in your life where you are not being honest with yourself or others and are looking to make a shift. Distinguish the game you have been playing. Determine how it is going and envision how you want it to be.
Have a reminder each day (this could be in your calendar, in your phone notifications, on a notepad in your office, etc.) to provide positive feedback to someone on your team. This will encourage and help foster an environment of communication and feedback.
Watch this short TedTalk video: The Secret to Giving Great Feedback
Check out any of the following books on feedback culture (for more, see here!):
How to Win Friends and Influence People, Dale Carnegie
Radical Candor, Kim Scott
Thanks For The Feedback, Douglas Stone + Sheila Heen
Reflect: Was there a moment this past week when you found the urge to defend yourself when receiving feedback?
Reflect: Was there a moment this past week when you hesitated to give someone feedback.
In either or both of the above reflections, how can you change the narrative around feedback so that you can avoid these situations?
Notice when people are sharing/talking ‘in service of’ the conversation. How are they moving the conversation forward?
Practice listening fully to those around you. Observe objectively and distinguish emotion and stories in what they say.
With Your Team
Practice integrating two of the skills discussed in the session into your day to day routine. Share what you’re working on with a teammate or colleague.
Ask one friend, family member, or colleague to share feedback with and receive feedback from weekly. Notice the shift in relationship.
Have a conversation with your team about the importance of feedback and strategies to deliver and receive it effectively.
Check in with your teammates/staff. Ask what would support them? Offer resources if necessary.